Updated March 11, 2020
To protect the health and safety of all onboard, we are closely monitoring the evolving situation with novel coronavirus (COVID-19). We are quickly implementing enhanced screening measures and additional prevention and control procedures. Our protection and prevention tactics include:
As with all respiratory illnesses, particularly during cold and flu season, you can take steps to reduce your risk of illness:
While onboard, if you experience any symptoms of respiratory illness, which may include fever, chills, cough, or shortness of breath, please contact the Medical Center, where you will receive a complimentary consultation.
Please be aware that as this public health situation continues to evolve rapidly, you may be required to undergo additional health screening measures by local health officials before you disembark at any of the ports we visit, and entry requirements are subject to change. If any revisions need to be made to our itinerary due to travel restrictions, or to protect the health and safety of our guests and crew, we will update you as soon as possible.
The above is subject to change at any time based on the interests of health and safety of our guests and crew and any other requirements that may be imposed by local authorities. Updated information on the illness and travel advice can be found at the CDC website.
*14-days is the accepted standard incubation period of COVID-19 recognized by the WHO and US CDC.
Grant Tarling, MD, MPH
Chief Medical Officer
Updated March 8, 2020
In an abundance of caution and based on our recent learnings from Diamond Princess, we are encouraging all guests to follow these best practices for travel:
More information about COVID-19 can be found at:
General Questions
A: According to the World Health Organization, coronaviruses (CoV) are a large family of viruses found in both animals and humans. Some infect people and are known to cause illness ranging from the common cold to more severe respiratory conditions.
A “novel” coronavirus (nCoV) is a new strain that has not been previously identified in humans. The current novel coronavirus, now called 2019-nCoV, had not been previously detected before first reported in Wuhan, China, in December 2019.
For more information, please visit The World Health Organization for more information about coronavirus.A: According to the World Health Organization, coronavirus can be transmitted from person to person, usually after close contact with an infected patient, for example, in a household, workplace or health care center. For more information, please visit The World Health Organization for more information about coronavirus.
A: According to the World Health Organization, common signs include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. For more information, please visit The World Health Organization for more information about coronavirus.
A: According to the World Health Organization, the simplest and most effective way to prevent illness is to take extra care to practice healthy habits, such as frequent hand washing, covering mouth and nose when coughing and sneezing, and thoroughly cooking meat and eggs. The WHO also recommends avoiding close contact with anyone showing symptoms of respiratory illness, such as coughing and sneezing.
For more information, please visit The World Health Organization for more information about coronavirus.
We will also provide information to our guests and crew about how to minimize any risk of contracting illness by practicing good hygiene habits, such as frequent hand washing.
Additionally, any individual who has traveled from or through mainland China, Macau or Hong Kong within 14 days of the start of this cruise, will not be permitted to board the ship. Neither will any guest who has been in contact with a suspected or confirmed case of coronavirus or a person under monitoring for coronavirus within 14 days of the start of the cruise.
A: A guest exhibiting signs of any illness prior to boarding a ship is checked by health and medical staff who determine if the guest will be allowed to board or be referred to shoreside medical care for further medical screening and potential treatment.
For many years, cruise lines have screened embarking guests and crew members about their health before boarding a ship, including recent or current illnesses and symptoms. Guests exhibiting signs of illness will not be allowed to board the ship.
Additionally, any individual who has traveled from or through mainland China, Macau or Hong Kong within 14 days of the start of this cruise, will not be permitted to board the ship. Neither will any guest who has been in contact with a suspected or confirmed case of coronavirus or a person under monitoring for coronavirus within 14 days of the start of the cruise.
A: As we have always done, we ask guests and crew to report to the medical center immediately if they exhibit any symptoms of illness.
A: The HVAC (heating ventilation and air-conditioning) filtration system on our ships is comparable to those used by land-based hotels, resorts and casinos.
In a letter recently sent to cruise ship passengers by Anne Schuchat, principal deputy director at the U.S. CDC, there is no current evidence to suggest that the virus spreads between rooms through the air-handling system.
A: For a full list of impacted cruises, see our Itinerary Modifications and Cancellations.
A: Governmental officials and non-government organizations should direct their questions and requests to Ralph Samuels, Vice President, Government & Community Relations, (Tel: +1 661-284-8027, rsamuels@hagroup.com) and Sandy Olsen, Vice President, Corporate Affairs (Tel: +61 (0)2 8326 4113 , Sandy.Olsen@carnivalaustralia.com).
A: Updates are available at Princess Cruises' Notices & Advisories . A Diamond Princess Q&A is available at Diamond Princess Coronavirus Q&A.